Effective Date: 12 September 2025
At NextAI Labs, we strive to provide high-quality courses and mentorship. If you are not satisfied with your purchase, please review our refund policy below.
1. Eligibility for Refunds
- Refund requests must be made within 7 days of course purchase or enrollment.
- Refunds are only available if you have not completed more than 20% of the course content.
- Mentorship session fees are non-refundable once a session has been attended.
- Refunds are not available for downloadable digital products or materials.
2. How to Request a Refund
- Email your refund request to labs.nextai@gmail.com with your name, course name, and payment details.
- We may request additional information to process your refund.
- Refunds will be processed to the original payment method within 7-10 business days after approval.
3. Exceptions
- No refunds will be issued after 7 days from the date of purchase.
- Refunds may be denied if there is evidence of policy abuse or violation of our Terms of Service.
4. Contact Us
If you have questions about our refund policy, please contact us at labs.nextai@gmail.com.